ABOUT US
| TWELVE REASONS TO CHOOSE QUARCO? |
1. High quality of equipment is our cornerstone principle! All equipment with QUARCO trademark is subject to strict control in all production steps, from quality control of incoming materials and components to final acceptance of finished equipment. In-process control is an integral part of manufacturing process and equipment delivery. High quality of our equipment also enables our customers to augment their producing capacities, increase volume and productivity of output and significantly improve its quality thus providing its steady attractiveness for final users. STRICT OBSERVING OF ALL TECHNICAL REGULATIONS AND THE MANUFACTURING PROCESS ENABLES US TO PROVIDE HIGH QUALITY OF OUR EQUIPMENT IS ALSO A HIGH QUALITY OF PRODUCTS FROM OUR CUSTOMERS, THEREFORE WE VALUE OUR REPUTATION AS A MANUFACTURER OF HIGH-QUALITY EQUIPMENT Price is certainly one of the principal moments that concern each customer besides equipment quality and robustness. We always try to find an individual approach to each customer, offering them a system of discounts and deferred payments. Moreover, we provide several services to our customers regardless of order complexity, volume and cost. For example, we deliver the cargo to any port in the world by ourselves! CUSTOMER IS OUR PRINCIPAL ASSET. PRICES ARE TRANSIENT, VALUES ARE EVERLASTING! 3. SCADA control system may be installed if requested by customer: this provides a high degree of safety during operation. Patented (patent holder is Q-TECHNOLOGIES GROUP GMBH) SCADA control system may be installed in all principal equipment from the company; the system complies with all requirements of FDA 21 CFR Part 11 and GMP. The mentioned standard aims to provide the transparent manufacture process of products important for people’s life and health. This is achieved by recording about equipment itself, raw materials used in production and actions of operating personnel. Record keeping significantly decreases the mistake risk with various pharmaceutical ingredients and deviations from manufacturing specifications; it also detects wrong actions of personnel and provides back tracing for any pharmaceutical product batch. Control system includes the function of archiving and electronic signatures. The control system is provided in a language chosen by customer. Main benefits of SCADA control system:
4. Work on a turnkey basis, commissioning, personnel training, shipment of spare parts and presentation of necessary technical documents. Company engineers conduct the complete commissioning on a customer’s site after equipment shipment. Technical personnel of the customer are also trained during this activity. In addition to warranty service (24 months), company also provides a post-warranty service including shipment of spare parts needed by the customer. 5. Complete kit of technical documentation. Company gives a kit of all necessary documentation to the customer (we present documentation in Russian language especially to our Russian and CIS customers):
ALL TECHNICAL DOCUMENTS ARE PROVIDED IN LANGUAGE SUITABLE FOR THE CUSTOMER! 6. Use of products from world-known manufacturers provides quality and reliability. Our equipment utilized components from world leading brands. In particular, we employ:
SCRUPULOUS COMPANY’S APPROACH TO SELECTION OF COMPONENT VENDORS INCREASES THE DEGREE OF OUR EQUIPMENT QUALITY AND ROBUSTNESS. 7. Address to us for technical support and consultation and we always give you help! Specialists in our Technical department are always ready to answer any client question and to provide technical consultation to any potential customer. Contacts section provides contact info on Technical department specialists. WE TRY TO PROVIDE MAXIMAL COMFORT AND SAFETY TO OUR CUSTOMERS DURING EQUIPMENT OPERATION AND THEREFORE PRESENT HIGH-QUALITY EQUIPMENT TOGETHER WITH EUROPEAN LEVEL OF SERVICE. 8. QUARCO is a perpetual development and progress! Company specialists constantly work at equipment improvement and modernization. For that purpose, technical department created Modernization bureau where our engineers work at design issues, improve equipment technical parameters and fulfill individual requests from our customers. WE DO NOT STAND STILL! 9. Address to us if you have a unique project or non-standard request! Q-TECHNOLOGIES GROUP GMBH resources in equipment production and shipment are not restricted by the range of products presented at official site and in catalogs. We thoroughly examine each request from our customers and try to consider all his/her wishes concerning changes or additions to equipment technical characteristics. Furthermore, we are open to developing of special equipment delivery projects, collateral to the activity of our company. OUR MAIN PRIORITY IS A CUSTOMER AND ITS NEEDS! 10. Engineering is also our service! Company also provides engineering services including:
WE ARE RELIABLE AS WE ARE PROFESSIONALS! 11. Interactive technologies means ease for a customer! For convenience of our customers, we placed interactive survey forms (orders) on company’s official site that a customer may fill out choosing the equipment of interest. Filled forms are promptly sent to Technical and Commercial departments and customer receives full-scale commercial offers with minimal delay. The offers specify:
THIS APPROACH GREATLY SPARES CUSTOMER’S TIME BECAUSE NOW THERE IS NO NEED TO COME TO OUR OFFICE AT EACH STEP OF CONTRACT TALKS SO THAT CUSTOMER’S PRESENCE WILL BE MECESSARY ONLY AT THE FINAL STAGE. 12. We will not only produce and install but also deliver the product! Services, provided by Q-TECHNOLOGIES GROUP GMBH to its customers and partners, include not only manufacturing, installation and setup of high-quality equipment. We try to provide a full range of services to our customers and thus deliver products to customers at any requested destination by ourselves after the ordered goods have been manufactured. QUARCO NOT ONLY THE EQUIPMENT, BUT IT IS THE EQUIPMENT + SERVICE! |
