At Quarco Tech d.o.o. There is a Technical Department, which includes the following departments: product quality control, equipment upgrades, organization and commissioning. Technical specialists and engineers of the company are highly qualified and have extensive experience in pharmaceutical and chemical enterprises, which allows us to provide our customers and partners with timely, comprehensive and high-quality service.
As part of technical support, we provide:
- Development of technical specifications taking into account the peculiarities of the customer’s production and selection of optimal equipment models;
- Providing technical advice before placing an order, during the production process and in the course of commissioning, as well as after their completion and successful installation of equipment;
- "Training of technical personnel" of the customer of proper operation, technical conditions and maintenance of installed equipment;
- Organization and performance of installation supervision at the customer's premises;
- Supply of necessary and additional "Spare parts" to the equipment upon the customer's request;
- Providing a complete package of all necessary documents, as well as technological schemes, working drawings and instructions in the language of the customer.
In addition to the above services, the company also provides "Warranty and post-warranty maintenance of equipment", more details on these types of technical support can be found in the relevant sections of our website.